bake - December 2020 - 6

management

Hiring at your
The finding and retaining of skilled labor is often cited by bakery

Depending on the size of your bakery, you may also need a

owners as their biggest business challenge. Not only do they

different type of person for a particular role. For instance, larger

have to factor in staff turnover, but competition for top talent

bakeries with higher outputs will need more specialized posi-

can be its own issue.

tions. Smaller bakeries might need more cross-functional roles,

That's why you should make the hiring process as efficient as

with employees filling in where needed.

possible. Online recruiting tools have become valuable to nearly

During the hiring process, you should be forthcoming about

every business, not just in the baking world. However, when it

what the role will entail, so candidates will know what they're

comes to positions that require unique skills, such as those in

getting into. You may require an early start time or long hours,

kitchens, recruiting sites can greatly help in finding those with

and not every candidate will be able to meet those require-

the right qualifications.

ments, so communication is important.

Marlene O'Connell, membership and development director for

These checkpoints can help get the right candidates in the

the Retail Bakers of America, says RBA members have used a

door, but the interview is critical to finding the right candidate.

variety of platforms for hiring, including larger recruiting sites

Working interviews, in which candidates are asked to display

like Glassdoor, Indeed and ZipRecruiter; more food-specific sites

their skillset, give you the chance to see if their style matches

like Poached Jobs; and LinkedIn for management-level positions.

what you're looking for. If you're looking to hire a cake decorator,

Additionally, colleges and culinary schools have job boards

cake decorating should be part of the interview. The same goes

where bakeries can find new talent. While these individuals
might not have the experience you're looking for, they will have
plenty of potential.

for pastry chefs or cooks.
Face-to-face interviews also provide a wealth of answers
about current knowledge, capacity for learning and personality.

To avoid unqualified candidates, make a list of personality

As a bakery owner, you should seek out those who not only have

traits that work well for each position, as well as what tasks will

established their skills but show an eagerness to learn more on

be required. If you're an established bakery, what has worked

the job.

well in the past? If you're newly hiring, what type of person

These people will pay off in the long run, helping to bring in
customers and grow your bakery.
©ROSSANDHELEN - STOCK.ADOBE.COM

would be best for your business culture?

06 < NOV-DEC 2020 | bakemag.com


http://www.bakemag.com

bake - December 2020

Table of Contents for the Digital Edition of bake - December 2020

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