bake - February 2020 - 28

Panera
earns its bread
The company continues its growth into
the new decade with an ambitious plan
focused on wellness and convenience.
BY BRIAN AMICK
Business is booming for bakery-cafés. The sector is

in the U.S. and abroad, while maintaining its mission of

steadily growing in numbers as consumers embrace

doing good in the world and serving food as it should

the café concept and its innovative dining options for

be," says Oliver Goudet, Panera chairman.

A leader in this sector, Panera Bread has continued to
grow its sales and unit count over the last several years.

His ambitious plans included a focus on breakfast
and dinner and the acceleration of Panera's digital and
delivery business.

According to a Technomic estimate, the company's

In the summer of 2019, Panera expanded its delivery

sales reached $5.76 billion in 2018. In the meantime, its

capabilities when it announced that its national delivery

brand has become one of the most well-known in the

service would be available for the first time through

foodservice industry.

food delivery partners DoorDash, Grubhub, and Uber

How does Panera continue this momentum heading

Eats. The addition of these partners to Panera's delivery

into the new year and new decade? That's the million (or

lineup for lunch and dinner allows customers to have

billion) dollar question for its chief executive officer, Niren

more ways to access Panera favorites while still experi-

Chaudhary. In April of 2019, Chaudhary was tapped to

encing the delivery experience they've come to expect

take over the massive responsibility of pushing Panera

in the past few years.

forward.

Whether customers order via Panera's apps or through

"(Niren) has shown a keen ability to develop growth

one of its partners, their orders will be delivered to

strategies that appeal to consumer needs no matter

them by Panera's own delivery drivers (known as the

where they reside. These qualities make him perfectly

'bring your own courier model') in most markets. This,

suited to lead Panera into the next phase of global growth

in addition to breakfast delivery, has offered customers

28 < JAN-FEB 2020 | bakemag.com

PANERA BREAD

breakfast, lunch, and dinner.



http://www.bakemag.com

bake - February 2020

Table of Contents for the Digital Edition of bake - February 2020

Bake - February 2020
Editor's Note - Addressing bakery challenges
Contents
Management - Ecommerce opportunities
Equipment - Scaling up
The French connection
Can pay-for-performance systems work?
Panera earns its bread
Out on display
A nostalgic new bakery in NYC
Chocolate - Chocolate collections to love
Cakes - An exciting partnership
Sweet goods - Capturing the flavor of the cookie
Pastries - Specialty pastries for winter
Foodservice - What's hot for 2020
Cakenomics
Cakenomics - Colorful cakes are blooming
Cakenomics: Time Saving Tips - Graduation season
Cakenomics: Winning Promotions - Surprise cake stand brings theater to the party
Cakenomics: Innovative Products
Classifieds
Ad index
Formula of the Month - Gluten-free pizza crust
bake - February 2020 - Management - Ecommerce opportunities
bake - February 2020 - BB - 1
bake - February 2020 - BB - 2
bake - February 2020 - Management - Ecommerce opportunities
bake - February 2020 - 2
bake - February 2020 - Editor's Note - Addressing bakery challenges
bake - February 2020 - Contents
bake - February 2020 - 5
bake - February 2020 - 6
bake - February 2020 - 7
bake - February 2020 - Equipment - Scaling up
bake - February 2020 - 9
bake - February 2020 - The French connection
bake - February 2020 - 11
bake - February 2020 - 12
bake - February 2020 - 13
bake - February 2020 - 14
bake - February 2020 - 15
bake - February 2020 - 16
bake - February 2020 - 17
bake - February 2020 - 18
bake - February 2020 - 19
bake - February 2020 - Can pay-for-performance systems work?
bake - February 2020 - 21
bake - February 2020 - 22
bake - February 2020 - 23
bake - February 2020 - 24
bake - February 2020 - 25
bake - February 2020 - 26
bake - February 2020 - 27
bake - February 2020 - Panera earns its bread
bake - February 2020 - 29
bake - February 2020 - Out on display
bake - February 2020 - 31
bake - February 2020 - 32
bake - February 2020 - 33
bake - February 2020 - A nostalgic new bakery in NYC
bake - February 2020 - 35
bake - February 2020 - 36
bake - February 2020 - 37
bake - February 2020 - Chocolate - Chocolate collections to love
bake - February 2020 - 39
bake - February 2020 - 40
bake - February 2020 - 41
bake - February 2020 - Cakes - An exciting partnership
bake - February 2020 - 43
bake - February 2020 - 44
bake - February 2020 - 45
bake - February 2020 - Sweet goods - Capturing the flavor of the cookie
bake - February 2020 - 47
bake - February 2020 - Pastries - Specialty pastries for winter
bake - February 2020 - 49
bake - February 2020 - Foodservice - What's hot for 2020
bake - February 2020 - 51
bake - February 2020 - 52
bake - February 2020 - Cakenomics
bake - February 2020 - 54
bake - February 2020 - Cakenomics - Colorful cakes are blooming
bake - February 2020 - 56
bake - February 2020 - 57
bake - February 2020 - Cakenomics: Time Saving Tips - Graduation season
bake - February 2020 - 59
bake - February 2020 - Cakenomics: Winning Promotions - Surprise cake stand brings theater to the party
bake - February 2020 - Cakenomics: Innovative Products
bake - February 2020 - Classifieds
bake - February 2020 - 63
bake - February 2020 - 64
bake - February 2020 - Ad index
bake - February 2020 - Formula of the Month - Gluten-free pizza crust
bake - February 2020 - 67
bake - February 2020 - 68
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