bake - March 2017 - 8

management

Satisfying Customers
It's never been more challenging for retail bakery owners to

* Patronage polarization - Instability has reached new

satisfy consumer demand for one reason: Customers today

levels due to increasing uncertainty. Though lower- and

want it all.

middle-class consumers will curb foodservice spending
until instability subsides expect few cutbacks among

They are looking for health, indulgence, freshness, shelf life, all

affluent consumers.

natural and all ﬂavorful, among other factors. So what's a small
business owner to do?

* Creating community - Concepts will increasingly be positioned as places for people and communities to connect,

The best advice is stick to your plan, be authentic and original,

give back, recuperate, and foster diversity and inclusivity.

and be honest and upfront. Customers today value transparency, as much as any factor, when shopping for food, including
bread and sweet bakery products.

* Old World Revival - Today's consumers crave new
foods and experiences but seek the comfort that familiar
options provide. Look for more modern, unique twists on

One expert in the foodservice ﬁeld predicts the rise of niche

classic fare.

consumer groups.
* Food beyond fuel - Healthy intentions are starting to
"Overarching trends related to increased demand for high-

drive heathier orders, even away from home. Operators

quality, better-for-you fare and unique yet convenient food-

will increasingly tout a balanced approach as the "best

service experiences will not subside," says Kelly Weikel,

medicine" to support an overall healthy lifestyle.

Technomic's director of consumer insights. "However, the way
that consumers deﬁne these important elements and their

* Robotic takeout tech - More operators will provide tech-

willingness and ability to pay more for them increasingly varies

nology such as delivery drones and robots, chatbots and

from one consumer to the next. This year it will be especially

enhanced online ordering to drive off-premise sales.

important for operators to understand niche consumer groups
and meet expectations at a range of value tiers."

As you can see, the challenge to keep pace with consumer
demand is a never-ending one for retail bakery businesses.

Highlights from Technomic's 2017 Consumer Trends Forecast

Start the process with deﬁning your mission and then follow up

include the following:

with a commitment to satisfying customer needs.

08 < MAR 2017 | bakemag.com

http://www.bakemag.com

bake - March 2017

Table of Contents for the Digital Edition of bake - March 2017

bake - March 2017
Editor's note - The Consumer Issue: The promise of clean label
Contents
News bites - James Beard Names Semifinalists
Lesaffre Opens Baking Center in Africa
School Expands Pastry Curriculum
Management - Satisfying Customers
New product success stories - A Sweet Collaboration
Technical corner - Cutting Tools
Practical marketing - Managing Categories
Food safety - Safety in Packaging
Equipment innovations - Sheeters for Delicate Doughs
Healthy & indulgent
Target light users
Chocolate & decorating - Mother’s Day Chocolates
CAKENOMICS - PLANNING AHEAD
SELLING THE EXPERIENCE
PRICING FOR PROFIT
LICENSING ISSUES
TIME SAVING TIPS
Cakes - Back to Nature
Breads - Flavors Push New Boundaries
Pastries - Fueled by Latin Flavors
Product showcase
Classifieds
Ad Index
Formulation of the month - Apple Brioche Donuts
BakeMark's Panaderia - March 2017
INTRODUCCIÓN - El Negocio Familiar
INTRODUCTORY LETTER - The Family Business
PAN Y HORNEO - Galletas subir las tablas
PASTELES Y DECORACIONES - Pasteles para Bodas y Celebraciones
El Negocio Familiar
PERFILES - Panadería Azteca #1
Panadería Azteca #2
El Pueblo Bakery
La Esperanza Bakery
RECETAS DESTACADAS
PRODUCTOS DESTACADOS
BREAD AND BAKING - Cookies Climb the Charts
CAKES AND DECORATING - Wedding & Celebration Cakes
The Family Business
PROFILES - Panadería Azteca #1
Panadería Azteca #2
El Pueblo Bakery
La Esperanza Bakery
FEATURED RECIPES
FEATURED PRODUCTS
bake - March 2017 - bake - March 2017
bake - March 2017 - 2
bake - March 2017 - Editor's note - The Consumer Issue: The promise of clean label
bake - March 2017 - 4
bake - March 2017 - Contents
bake - March 2017 - School Expands Pastry Curriculum
bake - March 2017 - 7
bake - March 2017 - Management - Satisfying Customers
bake - March 2017 - 9
bake - March 2017 - New product success stories - A Sweet Collaboration
bake - March 2017 - 11
bake - March 2017 - Technical corner - Cutting Tools
bake - March 2017 - 13
bake - March 2017 - Practical marketing - Managing Categories
bake - March 2017 - 15
bake - March 2017 - Food safety - Safety in Packaging
bake - March 2017 - 17
bake - March 2017 - Equipment innovations - Sheeters for Delicate Doughs
bake - March 2017 - 19
bake - March 2017 - Healthy & indulgent
bake - March 2017 - 21
bake - March 2017 - 22
bake - March 2017 - 23
bake - March 2017 - 24
bake - March 2017 - 25
bake - March 2017 - 26
bake - March 2017 - 27
bake - March 2017 - Target light users
bake - March 2017 - 29
bake - March 2017 - 30
bake - March 2017 - 31
bake - March 2017 - 32
bake - March 2017 - Chocolate & decorating - Mother’s Day Chocolates
bake - March 2017 - 34
bake - March 2017 - CAKENOMICS - PLANNING AHEAD
bake - March 2017 - Cake2
bake - March 2017 - Cake3
bake - March 2017 - SELLING THE EXPERIENCE
bake - March 2017 - Cake5
bake - March 2017 - Cake6
bake - March 2017 - Cake7
bake - March 2017 - PRICING FOR PROFIT
bake - March 2017 - Cake9
bake - March 2017 - Cake10
bake - March 2017 - Cake11
bake - March 2017 - LICENSING ISSUES
bake - March 2017 - Cake13
bake - March 2017 - TIME SAVING TIPS
bake - March 2017 - Cake15
bake - March 2017 - Cake16
bake - March 2017 - Cakes - Back to Nature
bake - March 2017 - 36
bake - March 2017 - 37
bake - March 2017 - 38
bake - March 2017 - 39
bake - March 2017 - Breads - Flavors Push New Boundaries
bake - March 2017 - 41
bake - March 2017 - 42
bake - March 2017 - 43
bake - March 2017 - Pastries - Fueled by Latin Flavors
bake - March 2017 - 45
bake - March 2017 - Product showcase
bake - March 2017 - 47
bake - March 2017 - Classifieds
bake - March 2017 - Ad Index
bake - March 2017 - Formulation of the month - Apple Brioche Donuts
bake - March 2017 - 51
bake - March 2017 - 52
bake - March 2017 - 69
bake - March 2017 - 70
bake - March 2017 - BakeMark's Panaderia - March 2017
bake - March 2017 - PAN2
bake - March 2017 - INTRODUCCIÓN - El Negocio Familiar
bake - March 2017 - INTRODUCTORY LETTER - The Family Business
bake - March 2017 - PAN5
bake - March 2017 - PAN Y HORNEO - Galletas subir las tablas
bake - March 2017 - PAN7
bake - March 2017 - PAN8
bake - March 2017 - PAN9
bake - March 2017 - PASTELES Y DECORACIONES - Pasteles para Bodas y Celebraciones
bake - March 2017 - PAN11
bake - March 2017 - PAN12
bake - March 2017 - PAN13
bake - March 2017 - El Negocio Familiar
bake - March 2017 - PAN15
bake - March 2017 - PAN16
bake - March 2017 - PAN17
bake - March 2017 - PERFILES - Panadería Azteca #1
bake - March 2017 - PAN19
bake - March 2017 - PAN20
bake - March 2017 - Panadería Azteca #2
bake - March 2017 - PAN22
bake - March 2017 - PAN23
bake - March 2017 - El Pueblo Bakery
bake - March 2017 - PAN25
bake - March 2017 - PAN26
bake - March 2017 - La Esperanza Bakery
bake - March 2017 - PAN28
bake - March 2017 - PAN29
bake - March 2017 - RECETAS DESTACADAS
bake - March 2017 - PAN31
bake - March 2017 - PAN32
bake - March 2017 - PRODUCTOS DESTACADOS
bake - March 2017 - BREAD AND BAKING - Cookies Climb the Charts
bake - March 2017 - PAN35
bake - March 2017 - PAN36
bake - March 2017 - CAKES AND DECORATING - Wedding & Celebration Cakes
bake - March 2017 - PAN38
bake - March 2017 - The Family Business
bake - March 2017 - PAN40
bake - March 2017 - PROFILES - Panadería Azteca #1
bake - March 2017 - PAN42
bake - March 2017 - Panadería Azteca #2
bake - March 2017 - PAN44
bake - March 2017 - El Pueblo Bakery
bake - March 2017 - PAN46
bake - March 2017 - La Esperanza Bakery
bake - March 2017 - PAN48
bake - March 2017 - FEATURED RECIPES
bake - March 2017 - PAN50
bake - March 2017 - FEATURED PRODUCTS
bake - March 2017 - PAN52
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